docsFeaturesCrew Management

Crew Management

Manage your field crews with scheduling, dispatch mapping, and real-time tracking. LawnLedger provides the tools to keep your teams organized and productive.

Crew Schedule

The Crew Schedule page provides a visual overview of your team’s assignments:

  1. Navigate to Crew Schedule in the sidebar
  2. View crew assignments for the day or week
  3. See each team member’s assigned jobs in a timeline view
  4. Drag and drop jobs between crew members to reassign work

The Crew Schedule helps prevent double-booking by showing conflicts when a team member is assigned overlapping jobs.

Dispatch Map

The Dispatch page displays all jobs on an interactive map:

  1. Navigate to Dispatch in the sidebar
  2. View all scheduled jobs plotted on a map
  3. See crew member locations (when using the mobile app with GPS)
  4. Optimize routes by visualizing job proximity
  5. Click on a job marker to view details or make changes

Crew Tracking

Monitor crew activity in real time:

  • Active Jobs — See which jobs are currently in progress
  • Check-in/Check-out — View GPS-verified arrival and departure times
  • Job Duration — Compare actual time on-site vs. estimated time
  • Notes and Photos — Review field notes and photos submitted by crews

Crew Analytics

Access performance metrics under Crew Analytics (available on select plans):

  • Jobs per Day — Average number of jobs completed per crew member
  • Revenue per Crew — Revenue generated by each crew or team member
  • On-time Rate — Percentage of jobs started on time
  • Completion Rate — Percentage of assigned jobs completed vs. canceled
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Crew Analytics requires the Advanced Reporting add-on. Check your subscription plan under Settings > Billing.

Messaging

Communicate with your crew through built-in messaging (available on select plans):

  1. Navigate to Messages in the sidebar
  2. Select a team member or create a group conversation
  3. Send messages, share job details, and coordinate on the fly

Mobile Crew App

Field crew members use the LawnLedger mobile app for:

  • Viewing their daily job assignments
  • Navigating to job sites with built-in directions
  • Clocking in and out with GPS verification
  • Marking jobs as complete
  • Adding notes and photos
  • Viewing customer and property details