Crew management

Crews are assigned on the job, but the office runs them from three pages: Crew Schedule for the week by person, Dispatch for right now on a map, and Crew Analytics for how it went. The crew itself works from the mobile app.

At a glance

Who’s doing what this week: Crew Schedule, under Jobs. Drag jobs between people.
Where everyone is now: Dispatch. Professional and up (gpsTracking).
How the crews perform: Crew Analytics, under Dispatch. Professional and up (advancedReporting).
Grouping people: crew teams, set on each member under Settings → Company → Team & roles.

Crew Schedule

Crew Schedule lays the week out one row per crew member, jobs coloured by team. Drag a job to another person to reassign it, or to another day to move it; the page saves as you go. Unassigned jobs sit in their own row so nothing hides. With a calendar connected under Integrations, your own Google or Outlook events overlay the week so a dentist appointment isn’t double-booked with a route. Calendar sync is Growth and up (calendarSync).

Crew teams

A crew team is a named group of members: “Truck 2”, “North crew”. Set it per person from Edit on the Team & roles page, and manage the list under Manage teams there. Teams colour the schedule, group the leaderboard on the dashboard, and group analytics. A Crew Lead can clock the whole team in and out from the app.

Dispatch

Dispatch is the live map. Crew markers show On site, En route, Idle or Offline; job stops show the day’s work. A Needs attention strip across the top counts what’s wrong right now: crews offline, timers running over eight hours, jobs past their window, unassigned jobs, jobs off the map because the property has no coordinates. Click any of them to filter the map to it. Trails, the path a truck took today, are Business (advancedDispatch). See Dispatch and the calendar.

Positions come from the mobile app while a crew member is clocked in and has allowed location. No app, no clock-in, or no permission means no marker.

Crew Analytics

Crew Analytics turns time entries and completed jobs into numbers per person and per team: hours worked, jobs completed, labour cost, and the quality ratings from job reviews. The dashboard’s Crew Leaderboard shows this week’s hours at a glance. The full report, and the Crew report under Reports, are Professional and up (advancedReporting).

What the crew sees

In the LawnLedger Crew app, a crew member gets Today (clock in, the active job, what’s next), Schedule for the week, a Timer, and More. On a job: directions, the property’s access notes, the checklist, photos, materials, Start Job and Complete Job. Clock-ins feed time tracking and the job’s labour cost. See A day in the field.

Tips

Assign a Leader on every job. One phone clocks the crew in; the lead’s phone is the one dispatch follows.
Fix off-map jobs before the morning. A property without coordinates can’t be routed. Open the property and confirm its address.
Analytics are only as honest as the clock-ins. A crew that clocks in from the yard shows long days and short jobs.