Jobs

Jobs represent scheduled work at customer properties. Use the job system to assign crews, track progress, and manage your daily operations.

Creating a Job

  1. Navigate to Jobs in the sidebar
  2. Click New Job
  3. Fill in the details:
    • Customer — Select the customer
    • Property — Choose the service location
    • Services — Select the services to perform
    • Scheduled Date — When the work should be done
    • Assigned Crew — Assign team members to the job
    • Notes — Special instructions for the crew
  4. Click Save

Job Views

LawnLedger offers multiple ways to view your jobs:

  • List View — All jobs in a filterable, sortable table
  • Calendar View — Jobs displayed on a weekly or monthly calendar (navigate to Jobs > Calendar)
  • Dispatch Map — Jobs plotted on a map for route optimization (navigate to Dispatch)

The Calendar view supports drag-and-drop rescheduling. Simply drag a job to a new date or time slot.

Job Statuses

StatusDescription
ScheduledJob is planned for a future date
In ProgressCrew has started working
CompletedWork is finished
CanceledJob was canceled
On HoldJob is temporarily paused

Job Checklists

Add checklists to jobs to ensure crews complete all required tasks:

  1. Open a job and navigate to the Checklist section
  2. Add checklist items (e.g., “Mow front yard”, “Edge sidewalks”, “Blow debris”)
  3. Crew members check off items as they complete them in the mobile app

Crew Assignment

Assign one or more team members to each job:

  • View crew availability before assigning
  • See each team member’s schedule on the Crew Schedule page
  • Crew members see their assigned jobs in the mobile app

Recurring Jobs

For regular service visits:

  • Set up recurring jobs through contracts
  • Jobs are generated automatically based on the contract schedule
  • Each generated job can be individually modified if needed

Service Requests

Customers can submit service requests through the customer portal:

  1. A new request appears on the Service Requests page
  2. Review the request details
  3. Convert it into a scheduled job or decline it