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Routes

Plan and manage snow removal routes for the winter season. The Routes module (Dispatch → Routes in the sidebar) helps you organize properties into efficient routes, track completion, and manage seasonal operations.

Creating a Winter Route

  1. Navigate to Routes in the sidebar (under Dispatch)
  2. Click New Route
  3. Enter the route details:
    • Route Name — A descriptive name (e.g., “North Side Commercial”)
    • Assigned Crew — The team member or crew responsible
    • Equipment — The plow truck or equipment to use
    • Priority — High, Medium, or Low (determines service order during storms)
  4. Add properties to the route:
    • Search for customer properties
    • Add them to the route in the desired service order
    • Drag and drop to reorder properties
  5. Click Save

Properties are shown on a map as you build the route, helping you visualize the most efficient path between stops.

Route Management

Viewing Routes

  • See all routes in a list or map view
  • Filter by crew assignment, priority, or status
  • View the total number of properties and estimated completion time per route

Editing Routes

  • Add or remove properties as customer contracts change
  • Reorder stops for optimal efficiency
  • Reassign routes to different crews or equipment

Weather Integration

LawnLedger can display weather information to help you plan:

  • Current conditions and forecasts for your service area
  • Snowfall predictions to prepare crews in advance
  • Temperature data relevant to de-icing decisions

Weather data is displayed on the Routes page when configured. This helps you make proactive decisions about crew deployment.

Route Tracking

During a snow event:

  1. Crew members start the route in the mobile app
  2. Each property is marked as completed as they progress
  3. Track real-time progress on the dispatch map
  4. View completion timestamps for each property
  5. Generate reports on response times and completion

Seasonal Contracts

Winter routes work hand-in-hand with seasonal contracts:

  • Create snow removal contracts for winter customers
  • Properties under contract are automatically available for route building
  • Track which contracted properties have been serviced during each event
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